Author: agarland

Setting the FTP transfer mode for PaperVision Data Transfer Manager

The File Transfer Protocol (FTP) uses two different modes to transfer files: ASCII and Binary transfer modes. ASCII mode is used to transfer text (non-image) files. Binary mode is used to transfer non-text based data (such as audio, video, images, as well as .PDF and .DOC). Some FTP servers will only accept one transfer mode (either ASCII or Binary), which is why it may be necessary to manually specify the transfer mode to be used by PaperVision Data Transfer Manager.

Filed under PaperVision® Data Transfer Manager, R72

Last modified October 13, 2017

Submitted Jun 29, 2011

Increasing the default maximum size for uploaded files in Microsoft SharePoint Server 2010

Microsoft SharePoint Server 2010 has a default maximum size limit of 50 Mb for uploaded files. If you try to upload files larger than 50 Mb using either PaperVision SharePoint Tools or PaperVision Capture, you may receive one or more of the following errors:

- Not enough memory. ErrCode: -4500
- SendFailure Response: NULL Message: The underlying connection was closed
- System.IO.IOExceptionMessage: The process cannot access the file
- System.IO.IOExceptionMessage: The directory is not empty
- System.OutofMemoryExceptionMessage: Exception of type ‘System.OutofMemoryException’

Filed under Technical Tips

Last modified October 13, 2017

Submitted Jun 29, 2011

Increasing the default maximum size for uploaded files in Microsoft Office Server (SharePoint) 2007

Microsoft Office Server 2007 has a default maximum size limit of 50 Mb for uploaded files. If you try to upload files larger than 50 Mb using either PaperVision SharePoint Tools or PaperVision Capture, you may receive one or more of the following errors:

Not enough memory. ErrCode: -4500
SendFailure Response: NULL Message: The underlying connection was closed
IO.IOExceptionMessage: The process cannot access the file
IO.IOExceptionMessage: The directory is not empty
OutofMemoryExceptionMessage: Exception of type ‘System.OutofMemoryException’

Filed under Technical Tips

Last modified October 13, 2017

Submitted Jun 29, 2011

How to add a specific time value to an index field in a Directory Manager Job definition

Due to folder and file name restrictions, time values need to use a different symbol instead of the colon to represent a specific time value.

Filed under PaperVision® Directory Manager, R71

Last modified May 15, 2017

Submitted Jun 21, 2011

Document Grouping and Search Results

What impact does Document Grouping on ImageSilo have on Search Results?

Filed under ImageSilo®, R71

Last modified Jan 01, 2017

Submitted Jun 21, 2011

The filename or extension is too long

When attempting to send files to SharePoint, The user receives the following error:

C:\Program Files (x86)\Digitech Systems\PaperVision SharePoint Tools\PaperVisionSendToSharePoint.exe

The filename or extension is too long.

Filed under PaperVision® SharePoint Tools, R73

Last modified Mar 22, 2011

Submitted Mar 22, 2011

Error: SystemMailbox {D000CCA4-F354-41C9-81A5-4A7499188B20}; Source skipped due to error - MAPI reader error - Unable to open store!

After executing PaperVision Message Manager Harvester, the job report lists 0 Messages Processed or Captured and displays the following MAPI reader error:
SystemMailbox {D000CCA4-F354-41C9-81A5-4A7499188B20}; Source skipped due to error - MAPI reader error - Unable to open store!

Filed under PaperVision® Message Manager, R71

Last modified Jul 12, 2010

Submitted Jul 12, 2010

Directory Manager job will not run even with a submit file in the proper place

When the automation service runs Directory Manager operations, the Directory Manager job does not execute. No entries are in the error log and the Directory Manager job appears to be configured correctly, but it does not execute.

Filed under PaperVision® Directory Manager, R70

Last modified Jul 01, 2010

Submitted Jul 01, 2010

Error -26700: Unable to copy source file

In Windows 7 the user encounters the following error when trying to export a document: Error -26700: Unable to copy source file

Filed under ImageSilo®, R66

Last modified May 12, 2017

Submitted Jun 24, 2011

Error 507 Processing Job: Error Creating Package - compression library returned: Cannot write to zip file

When attempting to create a package file in PaperVision Data Transfer Manager the following error is received: Error 507 Processing Job: Error Creating Package - compression library returned: Cannot write to zip file. Source: Transfer.TransferDG.CreatePackageFromDir.PVDataXfer.

Filed under PaperVision® Data Transfer Manager, R70

Last modified Jun 24, 2010

Submitted Jun 24, 2010