Author: support

Executing match and merge using values with leading zeros in a .csv file

Any value that contains a leading zero when used in a .csv file is stored as text because those values when stored as integers would remove the leading zeros. (i.e. 0608 would display as 608).

Filed under All Versions, PaperVision® Capture

Last modified June 6, 2017

Submitted Feb 26, 2016

How should the Department ID and Department Name be configured for use with the PaperFlow export?

When setting up an export for the PaperFlow data group format, how should the Department ID and Department Name be configured to avoid duplication of data group ID numbers?

Filed under PaperFlow™, R76, R78, R79, R80

Last modified October 13, 2017

Submitted Jan 28, 2016

How should the Company ID and Company Name be configured for use with the ImageSilo/PVE XML export?

When setting up an export for the ImageSilo/PVE XML data group format, how should the Company ID and Company Name be configured to avoid duplication of data group ID numbers?

Filed under PaperFlow™, R76, R78, R79, R80

Last modified October 13, 2017

Submitted Jan 28, 2016

How should the Department ID and Department Name be configured for use with the PaperFlow export?

When setting up an export for the PaperFlow data group format, how should the Department ID and Department Name be configured to avoid duplication of data group ID numbers?

Filed under All Versions, PaperVision® Capture

Last modified June 6, 2017

Submitted Jan 28, 2016

How should the Company ID and Company Name be configured for use with the ImageSilo/PVE XML export?

When setting up an export for the ImageSilo/PVE XML data group format, how should the Company ID and Company Name be configured to avoid duplication of data group ID numbers?

Filed under All Versions, PaperVision® Capture

Last modified June 6, 2017

Submitted Jan 28, 2016

Configuring Nuance PDF output settings to include more than 500 pages per PDF

By default when using the Nuance Full-Text step each PDF that is generated can only contain 500 pages. The following steps can be used to increase the maximum number of pages that each PDF can hold beyond 500 pages.

Filed under PaperVision® Capture, R74.3

Last modified Jan 07, 2016

Submitted Jan 07, 2016

Troubleshooting Unable to read Packet Header Event Log messages

In PaperVision Capture, batches appear to be not transmitting from the Operator Console, and Application Event logs contain “Unable to read Packet Header” errors.

Filed under PaperVision® Capture, R65

Last modified October 12, 2017

Submitted Jan 07, 2016

How to manually configure the PaperVision Process Initiator Service

This article explains how to manually configure the PaperVision Automation Service (PaperVision ProcessInitiator2) using the PaperVision Configuration Utility. If a user skipped configuring the Automation Service during the setup wizard, the steps below can be used to configure the service.

Note: These steps are only applicable for PaperVision Enterprise R74 and above.

Filed under PaperVision® Enterprise, R74

Last modified October 13, 2017

Submitted Jan 06, 2016

How to create a Schema.ini file for use with Match and Merge using CSV formatted text files.

When configuring match and merge index fields using a text file that includes dates, currency or decimal data you can configure how data is formatted by creating a schema information file (Schema.ini) in the same directory where the text file resides.

Filed under PaperVision® Capture, R74.2

Last modified June 6, 2017

Submitted Jan 06, 2016

Function LoadDocInfo.pvtCachePageRange.CachePage.CopyFileDecryptEx: Error -30000 Unable to create directory for new file.

In certain scenarios users may receive an Error -30000 message when viewing images through the PaperVision Enterprise website. This may be a result of the anonymous account having all the necessary permissions and rights; but the images are stored at a different location from the Web Server. In some scenarios, the images may even reside on the same physical computer but are being accessed over the network using UNC paths. This type of configuration requires that the “ASP.NET Impersonation” option be enabled for IIS versions 7.5 and higher.

Filed under PaperVision® Enterprise, R74.5

Last modified June 1, 2017

Submitted Jan 06, 2016