Product: PaperVision® Enterprise | Version: R69.1

Items missing from Data Groups list, Notifications or reports in the admin console

In the PaperVision Enterprise Admin Console, items are missing in the Data Groups list, Notifications or reports.

Filed under PaperVision® Enterprise, R69.1

Last modified Jun 25, 2010

Submitted Apr 13, 2010

Internet Explorer cannot display the webpage - Localhost is not setup to establish a connection on port “8400”

When initiating the PaperVision Client, the user may receive the following error message: “Internet Explorer cannot display the webpage - Localhost is not setup to establish a connection on port 8400”

Filed under PaperVision® Enterprise, R69.1

Last modified Apr 13, 2010

Submitted Apr 13, 2010

Error: -2147220503 Description: Unknown Error Source: PegasusImaging.TWAINPRO.4 when attempting to view a document on Windows Server 2008

Users may see this error when attempting to view a document on Windows Server 2008. If the user clicks OK to the error message, the document will typically be displayed. In order to stop this error message from being displayed, the Desktop Experience feature must be installed.

Filed under PaperVision® Enterprise, R69.1

Last modified Jun 28, 2010

Submitted Apr 13, 2010

How To Restrict a User From Accessing Specific Documents While Allowing Access to All Other Users

Normally when Document Security Levels are used, a wildcard lockdown rule is first implemented which prevents all users from accessing any documents. Then subsequent Document Security Levels are added, granting access to specific users. In some circumstances an administrator may want to prevent a user from accessing specific records while allowing all other users access to the records. This article describes the steps required to accomplish this task.

Filed under PaperVision® Enterprise, R69.1

Last modified Apr 13, 2010

Submitted Apr 13, 2010

How to reduce the text size in Internet Explorer to prevent the icon labels in PaperVision from overlapping.

The following example can sometimes be seen in PaperVision Enterprise where the icon text overlaps the text of the icon directly next to it.

Filed under PaperVision® Enterprise, R69.1

Last modified Apr 13, 2010

Submitted Apr 13, 2010

How To Install the Document Viewer Plug-in to an Alternate Directory.

This article outlines the steps required to install the PaperVision Enterprise Document Viewer plug-in to an alternate installation directory.

Filed under PaperVision® Enterprise, R69.1

Last modified Apr 06, 2010

Submitted Apr 06, 2010

How To Modify the Available Downloads Listed in the PaperVision Enterprise ASP.NET Application

This article outlines the steps required to alter the download items list in the PaperVision Enterprise ASP.NET application. Some administrators may not want certain items available for download which are available by default. This article explains one method of removing such items.

Filed under PaperVision® Enterprise, R69.1

Last modified Apr 06, 2010

Submitted Apr 06, 2010

Opening the PaperVision client in Firefox takes longer than expected to view the login page.

When you launch the PaperVision local client with Firefox configured as your default browser, it takes an extremely long time for the login screen to display.

Filed under PaperVision® Enterprise, R69.1

Last modified May 05, 2010

Submitted Apr 05, 2010

Error -2147024770: Automation Error. The specified module cannot be found.

Users may receive the following error when attempting to log into the PaperVision Admin Console:

Error -2147024770: Automation Error. The specified module cannot be found.

Filed under PaperVision® Enterprise, R69.1

Last modified May 05, 2010

Submitted Apr 05, 2010

How to enable the Entity ID field on the login screen

By default, the Entity ID is not displayed when logging into the thin client and entity 1 is used.

Filed under PaperVision® Enterprise, R69.1

Last modified Aug 31, 2012

Submitted Apr 02, 2010