Product: PaperVision® Enterprise | Version: R70.1

Unable to add new document when the file size exceeds 200 kilobytes

When trying to attach a document (Add New Document) through the PaperVision Enterprise client, and the file size is over 200 kb, the process seems to hang. Files less than 200 kb can be attached successfully.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75

Last modified June 2, 2017

Submitted May 31, 2013

When logging in to the PaperVision Enterprise client, windows, icons and text appear very large

When logging in to the PaperVision Enterprise web client, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under PaperVision® Enterprise, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 2, 2017

Submitted Jan 14, 2013

Internet Explorer 9 window becomes disabled when using PaperVision Enterprise ActiveX controls

As of 6/14/2011 Microsoft released a critical update (KB2530548) for Internet Explorer 9 that addresses the issue stated below, and manually adding a registry key may no longer be required.

Also, PaperVision Enterprise version R75 no longer requires this registry change.

When a user attempts to use PaperVision Enterprise ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

Filed under PaperVision® Enterprise, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5

Last modified Mar 25, 2013

Submitted Mar 31, 2011

How to enable the extended Full-Text search options in the PaperVision Enterprise client.

Enabling extended Full-Text search options will display the following options when executing a full-text search: Variable Term Weighting; Stemming; Phonic; Fuzzy and Synonym Searching. NOTE: refer to the PaperVision Enterprise User Guide for more information regarding each of the options listed above.

Filed under PaperVision® Enterprise, R70.1

Last modified Jul 01, 2010

Submitted Jul 01, 2010

Error -28000. No import file was specified in the package information.

When a user attempts to import a packaged data group the following error is returned: Error -28000. No import file was specified in the package information.

Filed under PaperVision® Enterprise, R70.1

Last modified Jul 01, 2010

Submitted Jul 01, 2010

Eliminating scrollbars in the Search Criteria window in the thin client

If a project in PaperVision Enterprise has too many index fields, users will have to scroll down to see all of the fields when performing a search in the thin client. There is a way to modify one of the CSS (Cascading Style Sheet) files to show all of the index fields at one time, and eliminate the scrollbar.

Filed under PaperVision® Enterprise, R70.1

Last modified Jun 27, 2010

Submitted Jun 27, 2010

How to install the Administration capabilities for the Web based client.

To have all of the Administration functionality (create report manager jobs, workflow definitions, etc), users must install the Administration Controls first. Without the controls only limited administration functionality is available.

Filed under PaperVision® Enterprise, R70.1

Last modified Jun 13, 2010

Submitted Jun 13, 2010

Error 1324: The path my pictures contains an invalid character

During the installation of the PaperVision Enterprise Document Viewer Controls, the following error is displayed: “Error 1324: The path my pictures contains an invalid character”

Filed under PaperVision® Enterprise, R70.1

Last modified Jun 13, 2010

Submitted Jun 13, 2010

Login page not displaying properly after installing PaperVision Enterprise on Windows Server 2008

A user tries to log in to PaperVision Enterprise, but when connecting to the website they view the following...

Filed under PaperVision® Enterprise, R70.1

Last modified Jun 13, 2010

Submitted Jun 13, 2010

Creating a document security lockdown level

Document security levels allow specific documents to be viewed only by certain users/groups. A common way to implement document security levels is to create a lockdown level that secures all documents. Additional levels are then created to grant access.

Filed under PaperVision® Enterprise, R70.1

Last modified Jun 28, 2010

Submitted Jun 13, 2010