Product: PaperVision® Enterprise | Version: R74.4

Email documents that include .PDF attachments may display differently when viewed using the PaperVision Document Viewer plug-in.

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under PaperVision® Enterprise, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified May 31, 2017

Submitted Mar 03, 2014

Unable to add new document when the file size exceeds 200 kilobytes

When trying to attach a document (Add New Document) through the PaperVision Enterprise client, and the file size is over 200 kb, the process seems to hang. Files less than 200 kb can be attached successfully.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75

Last modified June 2, 2017

Submitted May 31, 2013

When logging in to the PaperVision Enterprise client, windows, icons and text appear very large

When logging in to the PaperVision Enterprise web client, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under PaperVision® Enterprise, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 2, 2017

Submitted Jan 14, 2013

User is repeatedly prompted to install the PaperVision Enterprise Document Viewer Controls

When a user attempts to view a document the PaperVision website redirects to a webpage displaying a "The Document Viewer is not installed" prompt.

Filed under PaperVision® Enterprise, R74.4

Last modified June 2, 2017

Submitted Jul 27, 2011

Internet Explorer 9 window becomes disabled when using PaperVision Enterprise ActiveX controls

As of 6/14/2011 Microsoft released a critical update (KB2530548) for Internet Explorer 9 that addresses the issue stated below, and manually adding a registry key may no longer be required.

Also, PaperVision Enterprise version R75 no longer requires this registry change.

When a user attempts to use PaperVision Enterprise ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

Filed under PaperVision® Enterprise, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5

Last modified Mar 25, 2013

Submitted Mar 31, 2011

How sorting works within PaperVision Enterprise and ImageSilo

There have been a number of questions as to how (and why) sorting works within PaperVision Enterprise or ImageSilo. This document is intended to explain how sorts work and why. It also looks at what other options are available and why those haven’t been selected by our developers.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Feb 12, 2010

Understanding search results generated when using values for both full-text and index value search criteria

This article explains how a project search works when using both full-text search values and index values in the same search query.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Jan 22, 2010

How To Change the Default Search Type in the PaperVision ASP.NET Application from Or to And.

It is possible to change the default search type for the ASP.NET application by making a simple change in the javascript source code.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified Dec 31, 2009

Submitted Dec 31, 2009

Creating a Silent install response file.

How to create a Silent install response file. This is useful for System Administrators that want to easily install on client computers with no user intervention.

Filed under 10.00, 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3

Last modified Dec 03, 2015

Submitted Sep 12, 2003