Product: PaperVision® Enterprise | Version: R74.5

Function LoadDocInfo.pvtCachePageRange.CachePage.CopyFileDecryptEx: Error -30000 Unable to create directory for new file.

In certain scenarios users may receive an Error -30000 message when viewing images through the PaperVision Enterprise website. This may be a result of the anonymous account having all the necessary permissions and rights; but the images are stored at a different location from the Web Server. In some scenarios, the images may even reside on the same physical computer but are being accessed over the network using UNC paths. This type of configuration requires that the “ASP.NET Impersonation” option be enabled for IIS versions 7.5 and higher.

Filed under PaperVision® Enterprise, R74.5

Last modified June 1, 2017

Submitted Jan 06, 2016

Issues logging into PaperVision Enterprise Web client after upgrading to R74.5

If a user’s IE settings do not properly update stored versions of the PaperVision Enterprise web pages, the user may experience problems when attempting to login and access PVE after a new release.

Filed under PaperVision® Enterprise, R74.5

Last modified June 2, 2017

Submitted Oct 06, 2015

Email documents that include .PDF attachments may display differently when viewed using the PaperVision Document Viewer plug-in.

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under PaperVision® Enterprise, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified May 31, 2017

Submitted Mar 03, 2014

Unable to add new document when the file size exceeds 200 kilobytes

When trying to attach a document (Add New Document) through the PaperVision Enterprise client, and the file size is over 200 kb, the process seems to hang. Files less than 200 kb can be attached successfully.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75

Last modified June 2, 2017

Submitted May 31, 2013

PaperVision website displays Help link and OK button

When accessing the PaperVision Enterprise AJAX website, users are presented with a Help hyperlink and OK button with no other formatting or content displayed.

Filed under PaperVision® Enterprise, R74.5

Last modified June 2, 2017

Submitted May 31, 2013

When logging in to the PaperVision Enterprise client, windows, icons and text appear very large

When logging in to the PaperVision Enterprise web client, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under PaperVision® Enterprise, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 2, 2017

Submitted Jan 14, 2013

“A script on this page is causing Internet Explorer to run slowly.” message when expanding a folder with many subfolders in Internet Explorer 8

The message may be displayed in Internet Explorer 8 when expanding a folder which contains many subfolders.

Filed under PaperVision® Enterprise, R74.5

Last modified May 15, 2017

Submitted Apr 24, 2012

Internet Explorer 9 window becomes disabled when using PaperVision Enterprise ActiveX controls

As of 6/14/2011 Microsoft released a critical update (KB2530548) for Internet Explorer 9 that addresses the issue stated below, and manually adding a registry key may no longer be required.

Also, PaperVision Enterprise version R75 no longer requires this registry change.

When a user attempts to use PaperVision Enterprise ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

Filed under PaperVision® Enterprise, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5

Last modified Mar 25, 2013

Submitted Mar 31, 2011

How sorting works within PaperVision Enterprise and ImageSilo

There have been a number of questions as to how (and why) sorting works within PaperVision Enterprise or ImageSilo. This document is intended to explain how sorts work and why. It also looks at what other options are available and why those haven’t been selected by our developers.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Feb 12, 2010

Understanding search results generated when using values for both full-text and index value search criteria

This article explains how a project search works when using both full-text search values and index values in the same search query.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Jan 22, 2010