Product: PaperVision® Enterprise | Version: R74

How to manually configure the PaperVision Process Initiator Service

This article explains how to manually configure the PaperVision Automation Service (PaperVision ProcessInitiator2) using the PaperVision Configuration Utility. If a user skipped configuring the Automation Service during the setup wizard, the steps below can be used to configure the service.

Note: These steps are only applicable for PaperVision Enterprise R74 and above.

Filed under PaperVision® Enterprise, R74

Last modified October 13, 2017

Submitted Jan 06, 2016

Error message thrown when hitting the PaperVision Enterprise Authentication Gateway: “HTTP Error 404.0 – Not Found”

When attempting to access the PaperVision Authentication Gateway, the user receives the following error:
Error message thrown when hitting the PaperVision Enterprise Authentication Gateway: “HTTP Error 404.0 – Not Found The resource you are looking for has been removed, had its named changed, or is temporarily unavailable.”

This error message is generated when the specified Redirection URL is invalid within the PaperVision Gateway Settings configuration, such as http:\\www.papervision.com\ or \\www.papervision.com\.

Filed under PaperVision® Enterprise, R74

Last modified June 1, 2017

Submitted Oct 05, 2015

Email documents that include .PDF attachments may display differently when viewed using the PaperVision Document Viewer plug-in.

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under PaperVision® Enterprise, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified May 31, 2017

Submitted Mar 03, 2014

Unable to add new document when the file size exceeds 200 kilobytes

When trying to attach a document (Add New Document) through the PaperVision Enterprise client, and the file size is over 200 kb, the process seems to hang. Files less than 200 kb can be attached successfully.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75

Last modified June 2, 2017

Submitted May 31, 2013

When logging in to the PaperVision Enterprise client, windows, icons and text appear very large

When logging in to the PaperVision Enterprise web client, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under PaperVision® Enterprise, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 2, 2017

Submitted Jan 14, 2013

Internet Explorer 9 window becomes disabled when using PaperVision Enterprise ActiveX controls

As of 6/14/2011 Microsoft released a critical update (KB2530548) for Internet Explorer 9 that addresses the issue stated below, and manually adding a registry key may no longer be required.

Also, PaperVision Enterprise version R75 no longer requires this registry change.

When a user attempts to use PaperVision Enterprise ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

Filed under PaperVision® Enterprise, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5

Last modified Mar 25, 2013

Submitted Mar 31, 2011

How sorting works within PaperVision Enterprise and ImageSilo

There have been a number of questions as to how (and why) sorting works within PaperVision Enterprise or ImageSilo. This document is intended to explain how sorts work and why. It also looks at what other options are available and why those haven’t been selected by our developers.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Feb 12, 2010

Understanding search results generated when using values for both full-text and index value search criteria

This article explains how a project search works when using both full-text search values and index values in the same search query.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Jan 22, 2010

How To Change the Default Search Type in the PaperVision ASP.NET Application from Or to And.

It is possible to change the default search type for the ASP.NET application by making a simple change in the javascript source code.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified Dec 31, 2009

Submitted Dec 31, 2009

Creating a Silent install response file.

How to create a Silent install response file. This is useful for System Administrators that want to easily install on client computers with no user intervention.

Filed under 10.00, 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3

Last modified Dec 03, 2015

Submitted Sep 12, 2003