Product: PaperVision® Enterprise | Version: R76

Unable to view documents with annotations in the browser-based viewer

When attempting to view a document in the browser-based viewer, the following message is displayed in place of the document image:

The following error(s) occurred!

Due to certain browsers’ limitations and potential security concerns, this annotated image cannot be displayed.

Filed under PaperVision® Enterprise, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 21, 2017

Submitted Nov 06, 2015

Email documents that include .PDF attachments may display differently when viewed using the PaperVision Document Viewer plug-in.

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under PaperVision® Enterprise, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified May 31, 2017

Submitted Mar 03, 2014

How to Configure Anti-Virus software with PaperVision Enterprise and Microsoft SQL Server

In some scenarios anti-virus software (AVS) may inhibit the proper functioning of PaperVision Enterprise and Microsoft SQL Server. The purpose of this article is to provide general guidance on excluding directories from AVS scanning in order to avoid potential conflicts.

Filed under PaperVision® Enterprise, R76

Last modified June 1, 2017

Submitted Dec 03, 2013

User is prompted with “PaperVision Web Assistant Not Found” message when using Firefox

When using the Firefox browser with PaperVision Web Assistant, the user is prompted that the PaperVision Web Assistant was not found, even though the user has in fact installed this component.

Filed under PaperVision® Enterprise, R76

Last modified Jul 09, 2013

Submitted Jun 14, 2013

PaperVision Web Assistant Silent Install

This article describes how to silently install the PaperVision Web Assistant document viewer. This is useful for System Administrators that want to deploy the application to multiple client computers with no user intervention. Note that different versions require additional pre-requisite installations, as noted below.

Filed under PaperVision® Enterprise, R76

Last modified Dec 14, 2015

Submitted Jun 14, 2013

Hotkeys for Next Document (Ctrl + N) and Textual Notes (Ctrl + T) do not work in Google Chrome when using the Browser-Based Viewer

Google Chrome already has hotkeys assigned for Ctrl + N and Ctrl + T, which prevents the PaperVision hotkeys from functioning. To take advantage of the hotkeys built into the Browser-Based Viewer, Chrome must be launched in application mode.

Filed under PaperVision® Enterprise, R76

Last modified June 1, 2017

Submitted Jun 14, 2013

When logging in to the PaperVision Enterprise client, windows, icons and text appear very large

When logging in to the PaperVision Enterprise web client, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under PaperVision® Enterprise, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 2, 2017

Submitted Jan 14, 2013

How sorting works within PaperVision Enterprise and ImageSilo

There have been a number of questions as to how (and why) sorting works within PaperVision Enterprise or ImageSilo. This document is intended to explain how sorts work and why. It also looks at what other options are available and why those haven’t been selected by our developers.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Feb 12, 2010

Understanding search results generated when using values for both full-text and index value search criteria

This article explains how a project search works when using both full-text search values and index values in the same search query.

Filed under 10.21, 11.00, 11.06, 11.20, 11.21, 11.24, 11.50, 11.60, 11.70, 11.90, 11.91, PaperVision® Enterprise, R41, R45, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2

Last modified Oct 09, 2015

Submitted Jan 22, 2010

How To Change the Default Search Type in the PaperVision ASP.NET Application from Or to And.

It is possible to change the default search type for the ASP.NET application by making a simple change in the javascript source code.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified Dec 31, 2009

Submitted Dec 31, 2009