Product: PaperVision® Enterprise | Version: R81

How to enable the Direct Launch option to be used by all users

The Direct Launch option changes the way the document viewer launches and displays documents. The Direct Launch method passes a URL to the operating system that tells it to launch an executable that will then open the Web Assistant and display a document. With Direct Launch, there is no bi-directional communication with the Web Assistant. For example, altering index values, adding documents, or checking documents in or out will not automatically update the search results window.

Filed under PaperVision® Enterprise, R81

Last modified October 12, 2017

Submitted Aug 22, 2016

Unable to view documents with annotations in the browser-based viewer

When attempting to view a document in the browser-based viewer, the following message is displayed in place of the document image:

The following error(s) occurred!

Due to certain browsers’ limitations and potential security concerns, this annotated image cannot be displayed.

Filed under PaperVision® Enterprise, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 21, 2017

Submitted Nov 06, 2015

Email documents that include .PDF attachments may display differently when viewed using the PaperVision Document Viewer plug-in.

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under PaperVision® Enterprise, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified May 31, 2017

Submitted Mar 03, 2014

When logging in to the PaperVision Enterprise client, windows, icons and text appear very large

When logging in to the PaperVision Enterprise web client, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under PaperVision® Enterprise, R60, R65, R66, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified June 2, 2017

Submitted Jan 14, 2013

How To Change the Default Search Type in the PaperVision ASP.NET Application from Or to And.

It is possible to change the default search type for the ASP.NET application by making a simple change in the javascript source code.

Filed under PaperVision® Enterprise, R69, R69.1, R70, R70.1, R71, R71.1, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified Dec 31, 2009

Submitted Dec 31, 2009