If a user’s IE settings do not properly update stored versions of the ImageSilo web pages, the user may experience problems when attempting to login and access ImageSilo after a software upgrade.
Tag: Internet Explorer

The message may be displayed in Internet Explorer 8 when expanding a folder which contains many subfolders.

When a user attempts to use ImageSilo ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

In Windows 7 the user encounters the following error when trying to export a document: Error -26700: Unable to copy source file

This article outlines how to create a browser bookmark and a desktop shortcut that will retain the desired entity number even when the entity field is not available to the user at login.

When attempting to use the Scan2Silo feature, and selecting the “Scan New” or the “Scan New Document” button, the user receives this error:
Error 5: Description: Source or Source Manager reported an error to the user and handled the error; no application action required. Source: StartScan.frmTWSetup/PegasusImaging.TwainPro