Tag: PaperVision Capture

Event ID 100: Invalid Lease

When moving the batch files up to the Master Batch Repository, the PaperVision Data Transfer Agent may encounter an invalid lease error. When the Operator Console submits a batch, it acquires a "lease" from the server that expires after a certain amount of time.

Filed under PaperVision® Capture, R71.1

Last modified Jun 13, 2010

Submitted Jun 13, 2010

Error 5367 - Failure to complete operation: SUBMIT BATCH, Error BatchTimestamp - Batch time stamp

This error may be seen in the Windows Application Event log. This article explains how to identify and resolve possible root causes.

Example of error:

Timestamp: 6/9/2009 4:44:13 PM
Message: Failure to complete operation: SUBMIT BATCH, Error BatchTimestamp - Batch time stamp.
Category: Application
EventId: 5367
Severity: Error
Machine: MY-MACHINENAME
OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
Application Domain: DSI.PVECommon.PVProcWork.exe
Process Id: 5332
Process Name: C:\Program Files\Digitech Systems\PaperVision Capture\DSI.PVECommon.PVProcWork.exe
Win32 Thread Id: 5148
Thread Name:

Filed under PaperVision® Capture, R70

Last modified Apr 13, 2010

Submitted Apr 13, 2010

Event 100: Access to the path '\\your\share\path\' is denied.

When a PaperVision Capture service does not have adequate permissions to a path, an error titled “Event 100: Access to the path ‘\\your\share\path’” is generated.

Example of an Access error from the Windows Event Viewer:

Log Name: Application
Source: PaperVision Process Worker
Date: 1/4/2010 10:04:44 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CAPTURESERVER
Description:
Timestamp: 1/4/2010 4:04:44 PM
Exception Type: System.UnauthorizedAccessException
Message: Access to the path '\\CAPTURESERVER\exports\Export1\persist.xml' is denied.

Filed under ImageSilo®, PaperVision® Capture, R70

Last modified Jan 04, 2010

Submitted Jan 04, 2010