Disabling the use of the Browser Based Viewer


Disable the Browser Based Viewer option and enforce the use of the PaperVision Web Assistant for viewing documents.



The Browser Based Viewer user option can be overridden by modifying a website configuration file located on the PaperVision webserver.


To disable the Browser Based Viewer and require the PaperVision Web Assistant, follow these steps:

  1. Browse to C:\Program Files (x86)\Digitech Systems\PaperVision\PVEWeb and locate the web.config file.
  2. Edit the web.config file using Windows Notepad
  3. Locate the line: <add key="disableBBV" value="false" /> (approximately line 198)
  4. Change the line to read: <add key="disableBBV" value="true" />
  5. Save and close the web.config file

After making these changes the Browser Based Viewer option will still be displayed as an option in System Settings>User Options>Document Viewing; however, new user logins will ignore this setting and require the PaperVision Web Assistant to view documents.

Filed under PaperVision® Enterprise, R80

Last modified October 13, 2017

Submitted Nov 06, 2015

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