Error: 13 - Type Mismatch (Source:HTTPHandlerEx.HTTPHandler_NonAdmin.PVDMSystem)

Product: PaperVision® Enterprise

Last modified: September 21, 2022

Submitted: May 27, 2010

Version: R70.1

Article ID: PE000136

Error: 13 - Type Mismatch (Source:HTTPHandlerEx.HTTPHandler_NonAdmin.PVDMSystem)main image

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Description

When attempting to view a document, the user receives the following error: Error: 13-Type Mismatch (Source:HTTPHandlerEx.HTTPHandler_NonAdmin.PVDMSystem) This error occurs when attempting to view a document through the PaperVision website. Other users may not be experiencing this issue.

Summary

This error would indicate a mismatch between the viewer installed on the workstation, and the version of PaperVision running on the server.

To resolve this follow the steps below:

  1. Launch the PaperVision Administration Console, and view the release and build number by going to: Help->About PaperVision Administration Console.
  2. On the workstation where the problem resides, locate PVDMDocView.OCX. You can execute a Window search for the file or navigate to: [Program Files]Digitech SystemsCommon Files
  3. Right click on PVDMDocView.OCX and select Properties, then click on the Version/Details tab. The version of the file should match the version of the PaperVision Administration Console.
  4. If the versions do not match, remove the PaperVision Document Viewer Controls via Add/Remove Programs and install the correct version.