Error 28000 IPC Pass Phrase incorrect


When trying to run a Harvester job, the following error is thrown:

Error 28000 IPC Pass Phrase incorrect.


This error usually indicates that the Inter-Process Communications (IPC) Pass Phrase stored in the Harvester settings does not match what is set in the PaperVision/ImageSilo Security Policy.  The following steps should resolve this issue:

  1. Log into the PaperVision Admin Console (or ImageSilo Web Administration) as an entity administrator.
  2. Go to General Security-> Configure Security Policy.
  3. On the General tab, the last box contains the Inter-Process Communications pass phrase.  Set it to the desired value.
  4. Save the changes.
  5. Open PaperVision Message Manager Harvester.
  6. Go to File->Change PVE Options and set the IPC Pass Phrase to the same value used in step 3.
  7. Save the changes.
  8. Attempt to run the Harvester job again.

Filed under PaperVision® Message Manager, R71

Last modified Jun 13, 2010

Submitted Jun 13, 2010

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