Description
When executing PaperVision Enterprise client from desktop, Firefox will open two windows. The window launched in the background will remain in a “Loading PaperVision…” state without ever closing. There is no impact on functionality and the screen stuck on “Loading PaperVision…” can be closed.
Summary
Steps to Resolve:
-
- Open a Firefox browser window.
- In the URL type the following: about.config. This will open the configuration page.
- Click the option “I’ll be careful, I promise!” (At the warning prompt), when prompted because the below steps are changing the configuration of Firefox.
- From the configuration page, locate the entry dom.allow_scripts_to_close_windows.
- Double-click this entry to change it from “False” to “True”.
- Close the browser and launch the client.
- There should no longer be two windows launched.