Internet Explorer locks up after opening first image.

Description


You log into Papervision Enterprise and pull up your first image. You close that image and try to open another and Internet Explorer hangs and stops responding. Your only option is to end the process.

Summary


This issue can be caused by any number of things. In Internet Explorer version 6 and higher there is an option under Tools>Internet options>Advanced tab. If you uncheck the box entitled “Enable third party browser extensions” and restart your browser you should see this behavior cease. This is most likely caused by something called Browser Help Objects, which run in every instance of IE that you open.

For more information about this please check out these links:

http://support.microsoft.com/?kbid=298931

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platform/Shell/programmersguide/shell_adv/bands.asp

Filed under 10.21, PaperVision® Enterprise

Last modified Mar 13, 2012

Submitted Nov 21, 2003

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