Slow scrolling in Operator Console when using Multi-Page view

Product: PaperVision Capture

Last modified: September 21, 2022

Submitted: October 12, 2017

Version: R85.2

Article ID: PC100000

Slow scrolling in Operator Console when using Multi-Page viewmain image

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Description

When using Multi-Page view in the PaperVision Capture Operator Console, a delay is noticed when scrolling through pages. This delay becomes more noticeable as the number of pages displayed increases.

Summary

The issue is caused by trying to load a large number of pages into system memory while also displaying the same number of images on the screen.

The following steps will help to reduce the delay:

  1. Launch Windows Explorer and browse to C:\ProgramData\Digitech Systems
  2. Edit the ClientSettings.xml file using Notepad
  3. Locate the <CLIENTSETTINGS> tag and add the following line: <ThumbnailCacheSize>500</ThumbnailCacheSize>
  4. Save and close the ClientSettings.xml file
  5. Restart the Operator Console