Unable to add external documents over 200k in size through the thin client.

Product: PaperVision® Enterprise

Last modified: September 21, 2022

Submitted: February 10, 2004

Version: 10.00

Article ID: PE000046

Unable to add external documents over 200k in size through the thin client.main image

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Description

When trying to attach an external document over 200 kilobytes in size through the PaperVision Enterprise thin client, the process seems to hang. Files under 200k can be attached successfully.

Summary

This is caused by a setting in IIS 6 (Windows 2003 Server), where the maximum size of an uploaded file cannot exceed a specified limit. The default limit is 200 kilobytes.

To fix this, first stop the IIS server. Next, open the metabase.XML file in Windows Notepad (located at WindowsSystem32Inetsrv). S earch for the line that starts with AspMaxRequestEntityAllowed. The value after this field is the maximum size allowed for a file to be uploaded via IIS. This value is in bytes. Simply enter the new value, in bytes, and then save the file.

Start IIS again and you will be able to attach external documents that fall within the limit set for the AspMaxRequestEntityAllowed.

You can convert megabytes and gigabytes to bytes at the following Web site: http://onlineconversion.com/computer.htm