You receive the message “Unable to initialize MAPI" when trying to configure PaperVision Message Manager Harvester

Product: PaperVision® Message Manager

Last modified: September 21, 2022

Submitted: June 6, 2010

Version: R71

Article ID: PM000002

You receive the message “Unable to initialize MAPI" when trying to configure PaperVision Message Manager Harvestermain image

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Description

When trying to configure Harvester for the first time, this error is displayed: “Unable to initialize MAPI”

Summary

This message usually indicates that one or more of the components listed below is missing or not configured properly:

  1. Microsoft Exchange Tools or Microsoft Outlook.
  2. The correct version of the Microsoft .NET Framework. See the Message Manager User Guide for the specific version required for your Harvester install.
  3. If you are using Microsoft Outlook instead of the Exchange Tools, make sure it has been opened since it was installed.