You receive the message “Unable to initialize MAPI" when trying to configure PaperVision Message Manager Harvester
Article ID: PM000002
This message usually indicates that one or more of the components listed below is missing or not configured properly:
- Microsoft Exchange Tools or Microsoft Outlook.
- The correct version of the Microsoft .NET Framework. See the Message Manager User Guide for the specific version required for your Harvester install.
- If you are using Microsoft Outlook instead of the Exchange Tools, make sure it has been opened since it was installed.