Error -2147024770: Automation Error. The specified module cannot be found.

Description


Users may receive the following error when attempting to log into the PaperVision Admin Console:

Error -2147024770: Automation Error. The specified module cannot be found.

 

Summary


This message is typically displayed while attempting to log into the PaperVision Admin Console after performing an installation. In most cases, this indicates a failure to register .DLL files required for PaperVision Enterprise. This can be caused by insufficient user rights during installation or third party system protection applications such as anti-virus.

The following steps can be used to resolve this error:

  1. Uninstall PaperVision Enterprise.
  2. Restart the machine.
  3. Log into the machine as a Local Administrator.
  4. Disable any third party protection and backup software (anti-virus, anti-malware, real-time backup utilities, etc.)
  5. Install PaperVision Enterprise.
  6. Verify that you can log into the Admin Console successfully.
  7. Re-enable any disabled applications.

Filed under PaperVision® Enterprise, R69.1

Last modified May 05, 2010

Submitted Apr 05, 2010

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