This problem occurs when a file that was scanned into the system has become corrupt or is 0KB in size. This issue is resolved by removing the corrupt image and the .pvupload file associated with the image.

To fix this issue, browse out to the folders below and remove the files causing the error. In most cases, these folders are hidden, and Windows Explorer will need to be set to show hidden files and folders. Once the files have been removed, the document(s) will need to be scanned and uploaded again.

The temporary upload queue used when scanning with PaperVision/ImageSilo:

On Windows XP/2003

[Documents and Settings]User Logged into WindowsLocal SettingsApplication DataDigitech SystemsPaperVisionUpload Queue

On Windows 7, Vista and 2008

[Users]User Logged into WindowsAppDataLocalDigitech SystemsPaperVisionUpload Queue