Event ID 100: Invalid Lease

Description


When moving the batch files up to the Master Batch Repository, the PaperVision Data Transfer Agent may encounter an invalid lease error. When the Operator Console submits a batch, it acquires a "lease" from the server that expires after a certain amount of time.

 

Summary


The PaperVision Data Transfer Agent uses the lease to securely move files up to the Master Repository. If a lease expires before the PaperVision Data Transfer Agent can use it to move a batch to the Master Repository, a System Application Event ID 100 for invalid lease error is logged.

This can occur because the PaperVision Data Transfer Agent was unable to move the batch within the allotted lease expiration (the DTA may have been busy working on other batches or the computer was shut down before the transfer was complete as in a power outage). Another cause of an invalid lease can be when the system clocks on any of the machines where Capture components are installed are out of sync.

 To resolve this follow the steps below:

  1. This can be resolved by simply retransmitting your batch from within the Capture Operator Console.
    1. Select “File > Retransmit Batches”.

Note:

To prevent your system from generating Invalid leases in the future you can modify the CaptureClient.exe config file on the client machine located at:

C:\Program Files\Digitech Systems\PaperVision Capture\.

Make the following change to increase the lease time for when batches are submitted:

Look for this line:

<batchConfiguration />

Change this line to read:

<batchConfiguration leaseBackgroundMinutes="700" leaseForegroundMinutes="700"/>

In this example it will tell the system to allow a lease for 700 minutes.

*Make sure to create a backup copy of this file before making any changes as an improper change may make the Capture System not function as designed or its performance maybe adversely affected.

Filed under PaperVision® Capture, R71.1

Last modified Jun 13, 2010

Submitted Jun 13, 2010

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