Event ID: 100, Message: RecAPI.kRecLoadImg Error: IMG_SIZE_ERR

Description


When performing Nuance full-text OCR processing in PaperVision Capture, you may receive this error in the Windows Application Event log.

 

Example of error:

Timestamp: 12/30/2009 3:59:27 PM

Message:

Exception Information Details:

======================================

Exception Type: System.Exception

Message: RecAPI.kRecLoadImg Error: IMG_SIZE_ERR

Data: System.Collections.ListDictionaryInternal

TargetSite: Void a(System.String)

HelpLink: NULL

Source: DSI.Capture.Business

Summary


The maximum supported image size for Nuance full-text OCR processing is 8400 x 8400 pixels, and the minimum supported image size is 16 x 16 pixels. When the automation service attempts to process an image that falls outside of these specifications, an error will be recorded in the event log.

Resolution:

Remove images that are outside of the size specification and reprocess the batch through the Nuance full-text OCR job step.

Filed under PaperVision® Capture, R70

Last modified Jan 22, 2010

Submitted Jan 22, 2010

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