Product: PaperVision® Capture | Version: R70

Error 5367 - Failure to complete operation: SUBMIT BATCH, Error BatchTimestamp - Batch time stamp

This error may be seen in the Windows Application Event log. This article explains how to identify and resolve possible root causes.

Example of error:

Timestamp: 6/9/2009 4:44:13 PM
Message: Failure to complete operation: SUBMIT BATCH, Error BatchTimestamp - Batch time stamp.
Category: Application
EventId: 5367
Severity: Error
Machine: MY-MACHINENAME
OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
Application Domain: DSI.PVECommon.PVProcWork.exe
Process Id: 5332
Process Name: C:\Program Files\Digitech Systems\PaperVision Capture\DSI.PVECommon.PVProcWork.exe
Win32 Thread Id: 5148
Thread Name:

Filed under PaperVision® Capture, R70

Last modified Apr 13, 2010

Submitted Apr 13, 2010

Out of Memory exception in the PaperVision Capture Administration Console

An Out of Memory exception can be thrown in the PaperVision Capture Administration Console when users attempt to browse through Batch Management or Maintenance Logs. This is caused by a large number of items in these lists.

Filed under PaperVision® Capture, R70

Last modified Apr 13, 2010

Submitted Apr 13, 2010

Failure to Initialize Gateway Error 5279

This error indicates a communication failure between client and server. This article provides a general outline for addressing the potential root causes.

Filed under PaperVision® Capture, R70

Last modified Apr 13, 2010

Submitted Apr 13, 2010

CREATE DATABASE permission denied in database ‘master’ when attempting to create a database

Users must install SQL Server and create a database before using PaperVision Capture. When attempting to create a database in SQL Server for the first time, users may encounter an error stating CREATE DATABASE permission denied in database ‘master.’ This error is caused by a lack of administrative permissions for the user.

Filed under PaperVision® Capture, R70

Last modified Apr 13, 2010

Submitted Apr 13, 2010

Application Event 100 ExceptionType:System.FormatException Message:String was not recognized as a valid DateTime

This error can be generated by the Data Transfer Agent service when attempting to transmit batches to a PaperVision Capture Server that uses a different Windows Regional Setting than the machine transmitting the batch.

Example of error:

A common example of this issue appears when a client machine is using a Regional Setting of English (Canada) and the server is using English (United States). The root cause is the date/time format of English (United States) is MM/DD/YYYY and the English (Canada) date/time format is DD/MM/YYYY.

Application Event 100
ExceptionType:System.FormatException
Message:String was not recognized as a valid DateTime.
Data:System.Collections.ListDictionaryInternal
TargetSite:System.DateTimeParse
ApplicationDomain:DSI.DataTransferAgent.Service.exe
ProcessName:C:\ProgramFiles\DigitechSystems\PaperVisionCapture\DSI.DataTransferAgent.Service.exe

Filed under PaperVision® Capture, R70

Last modified Apr 06, 2010

Submitted Apr 06, 2010

What will happen to the documents with watermarks after the purchase of Capture?

When using the demonstration license for PaperVision Capture, the text “PaperVision Capture Demonstration” is embedded on each document that is scanned or imported during a capture step. Is there a way to remove this text after implementing purchased licenses?

Filed under PaperVision® Capture, R70

Last modified Apr 05, 2010

Submitted Apr 05, 2010

How to configure the PaperVision Capture Gateway server IP address or port

How to configure the IP address and port on which the PaperVision Capture Gateway server will receive connections.

Filed under PaperVision® Capture, R70

Last modified Apr 01, 2010

Submitted Apr 01, 2010

How to Configure Anti-Virus Applications with PaperVision Capture and SQL Server

In some scenarios anti-virus software (AVS) may inhibit the proper functioning of PaperVision Capture and SQL Server. The purpose of this article is to provide general guidance on excluding directories from AVS scanning in order to avoid potential conflicts.

Filed under PaperVision® Capture, R70

Last modified Mar 27, 2010

Submitted Mar 27, 2010

Capture job containing more than one Start step

It is possible to configure a PaperVision Capture job that contains multiple Start steps.

Filed under PaperVision® Capture, R70

Last modified Mar 27, 2010

Submitted Mar 27, 2010

Does PaperVision Capture support Patch Codes?

Does PaperVision Capture support Patch Code sheets offered by some scanner manufacturers?

Filed under PaperVision® Capture, R70

Last modified Mar 14, 2010

Submitted Mar 14, 2010