How to Configure Anti-Virus Applications with PaperVision Capture and SQL Server
Version: R70
Article ID: PC000013

Description
Summary
Most conflicts with AVS can be avoided by excluding certain directories from real-time scanning. In general, it is best to avoid scanning resources which may be used by PaperVision Capture or SQL Server.
Possible directories to exclude are:
- The PaperVision Capture master batch path & local batch paths.
- PaperVision Capture Export path(s)
- Any paths accessed by the PaperVision Capture automation processes such as monitored auto-create batch directories and data import directories
- The %AllUsersProfile%\Application Data\Digitech Systems directory
- The C:\Program Files\Microsoft SQL Server\ directory
- The C:\Program Files\Digitech Systems\ directory
- The location of your SQL Server MDF & LDF files.
Note:
Additional information on running antivirus on a SQL Server can be found here:
http://support.microsoft.com/kb/309422
Additional Note Regarding Microsoft Defender ATP and MsSense.exe:
In some environments, Microsoft Defender Advanced Threat Protection (ATP), specifically the MsSense.exe process, has been observed to lock files in the master batch path, which can interfere with PaperVision Capture operations.