Unable to automatically logon using the PaperVision Authentication Gateway

Description


This article describes one common method that can be used to configure Internet Explorer to allow users to automatically logon using the PaperVision Authentication Gateway.

This article illustrates how to configure the Intranet Settings in Internet Explorer for use with the PaperVision Enterprise Authentication Gateway, which is one common method that can be used to configure IE to allow users to automatically logon. This article assumes that the Authentication Gateway is already installed and properly configured.

 

 

Summary


When first accessing PaperVision via Internet Explorer, you may receive a prompt for intranet settings. If Intranet Settings are disabled, then Internet Explorer may not allow PVE to determine what user is logged into Windows.

 

To resolve this follow the steps below:

  1. Add a URL to the Intranet Zone by opening Internet Explorer and clicking Tools and then clicking Internet Options.
  2. Click on the Security tab.
  3. Select Local Intranet and click sites.
  4. Click on Advanced.
  5. Enter the PaperVision URL and click Add.
  6. With the IP address now in the Intranet Zone, the PaperVision Gateway will now pass PVE the user account logged into Windows, and should allow users to log into PVE automatically.

 

Filed under PaperVision® Enterprise, R69.1

Last modified Apr 16, 2010

Submitted Dec 15, 2009

Related Articles

Share via Email Print