Product: PaperVision® Capture | Version: R65

Troubleshooting Unable to read Packet Header Event Log messages

In PaperVision Capture, batches appear to be not transmitting from the Operator Console, and Application Event logs contain “Unable to read Packet Header” errors.

Filed under PaperVision® Capture, R65

Last modified October 12, 2017

Submitted Jan 07, 2016

Understanding and Effectively Using Batch Priorities

This article explains how to use priority settings in PaperVision Capture Enterprise to effectively manage batch processing and to maximize operator productivity.

Filed under PaperVision® Capture, R65

Last modified June 7, 2017

Submitted Mar 13, 2013

User receives a “No Available Licenses” message when they attempt to create a batch in the PaperVision Capture Operator Console.

When a user attempts to create a new batch in the PaperVision Capture Operator Console a message that states there are no available licenses is displayed. This may happen when using Named licenses even if the licenses have been authorized and assigned to a specific machine.

Filed under PaperVision® Capture, R65

Last modified June 7, 2017

Submitted Jul 27, 2012

Modifying the Data Transfer Agent File Transfer Buffer Size

In some scenarios it may be helpful to increase the size of the buffer used to transfer files across the network. This can be accomplished by adjusting the DSI.DataTransferAgent.Service.exe.config found in the \Digitech Systems\PaperVision Capture directory.

Filed under PaperVision® Capture, R65

Last modified Feb 07, 2013

Submitted Dec 08, 2009