knowledge Base

PaperVision® Capture

PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.


7 articles found
The Custom Code step is running the LaserFiche.xml export template, which is not modified from its default. The root path for the export folder does exist, however no files are populated. In the Batch Management Window, the job is showing “Not Owned”, but still in the Custom Code step.

A user logs in to the Capture Operator Console and tries to create a new batch, but receives the following error message: Cannot Create a Batch; No available Jobs for Entity 1.

When a user tries to import a custom code XML file into PaperVision Capture as a job they receive the following error: Failed to Deserialize Job from Disk.

A document may contain pages with different sizes. The user wants to scan all pages based on the original size of the documents in one scanning process.

When exporting grayscale images out of a PaperVision Capture job, image files are in JPEG format instead of TIFF format.

When using the SetScanDate custom code script, the date is correct but the time is several hours off. This is due to the fact that the document creation time is stored using Coordinated Universal Time (UTC), which is the same as Greenwich Mean Time (GMT).

A user attempts to log in to PaperVision Capture using Windows Authentication, but they receive the following error: The System could not log you on. Make sure your User name and Entity ID are correct, then type your password again. Letters in passwords must be typed using the correct case.

7 articles found