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8 articles found
When logging in to ImageSilo, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

While on a Windows 7 64-bit machine, overlays are not displaying when switching from document to document.

A user receives the following error while attempting to restore a Data Delivery database: “An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.Express.ConnectionInfo)

Additional Information: The file on device “Path to .bak file” is not a valid Microsoft Tape Format backup set. RESTORE HEADERONLY is terminating abnormally. (Microsoft SQL Server, Error: 3242)”

What impact does Document Grouping on ImageSilo have on Search Results?

When a user attempts to use ImageSilo ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

How to add, modify or delete your email subscription to the ImageSilo Service Bulletin notification list.

When submitting a Directory Manager job to ImageSilo, the proper field extractions must be listed in the email request (or explicitly stated that there are no index extractions). The information below lists details on creating and selecting the proper folders to use for directory level field extractions for an ImageSilo Directory Manager job.

This article outlines how to create a browser bookmark and a desktop shortcut that will retain the desired entity number even when the entity field is not available to the user at login.

8 articles found