Product: ImageSilo® | Version: R74

Email documents that include .PDF attachments may display differently when viewed using the ImageSilo Document Viewer plug-in

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under ImageSilo®, R74, R75, R76, R78, R80

Last modified May 15, 2017

Submitted Mar 03, 2014

When logging in to ImageSilo, windows, icons and text appear very large

When logging in to ImageSilo, many of the windows, icons and text descriptions are very large, and some elements may not fit on the screen despite meeting the minimum screen resolution (1024x768). When checked on another workstation, everything looks normal.

Filed under ImageSilo®, R60, R66, R71, R74, R75, R76, R78, R80

Last modified Jan 15, 2013

Submitted Jan 15, 2013

Internet Explorer 9 window becomes disabled when using ImageSilo ActiveX controls

When a user attempts to use ImageSilo ActiveX controls, such as the document viewer, workflow viewer, and administrative controls, Internet Explorer 9 appears to lock up and can only be closed via Task Manager.

Filed under ImageSilo®, R71, R74

Last modified Mar 25, 2013

Submitted Mar 31, 2011

Managing email subscriptions to the ImageSilo Service Bulletin notification list

How to add, modify or delete your email subscription to the ImageSilo Service Bulletin notification list.

Filed under All Versions, ImageSilo®, R66, R71, R74, R75, R76, R78, R80

Last modified Jul 12, 2010

Submitted Jul 12, 2010

How to submit a Directory Manager job to ImageSilo

When submitting a Directory Manager job to ImageSilo, the proper field extractions must be listed in the email request (or explicitly stated that there are no index extractions). The information below lists details on creating and selecting the proper folders to use for directory level field extractions for an ImageSilo Directory Manager job.

Filed under All Versions, ImageSilo®, R60, R66, R71, R74, R75, R76, R78, R80

Last modified Jun 21, 2010

Submitted Jun 21, 2010

How To Create a Bookmark that Retains the Entity ID

This article outlines how to create a browser bookmark and a desktop shortcut that will retain the desired entity number even when the entity field is not available to the user at login.

Filed under All Versions, ImageSilo®, R60, R66, R71, R74, R75, R76, R78, R80

Last modified Jun 06, 2010

Submitted Jun 06, 2010