Product: PaperFlow™

How to identify the serial number for a PaperFlow dongle key

PaperFlow, QCFlow and OCRFlow licensing utilizes hardware dongle keys. In order to exchange/upgrade dongle keys for PaperVision Capture licenses, or to replace a damaged dongle key, the serial number must be supplied on the upgrade/exchange form.

Filed under 7.84, PaperFlow™

Last modified Jun 10, 2010

Submitted Jun 10, 2010

Error 4769: Command Failed - Check Log

A user attempts to scan a document into PaperFlow and receives the following message: Error 4769: Command failed – check log.

Filed under 7.84, PaperFlow™

Last modified Jun 28, 2010

Submitted May 27, 2010

Error 7430: The central database appears to be marked Read Only or resides in a read only share.

When logging into PaperFlow, the following error is displayed: Error 7430: The central database appears to be marked read-only or resides in a read only share.

Filed under 7.84, PaperFlow™

Last modified May 11, 2010

Submitted May 11, 2010

Error 7312: Project Name is already in use by this customer

A user attempts to change a project name in PaperFlow to match another project and receives the following error: Error 7312: Project Name is already in use by this customer.

Filed under 7.84, PaperFlow™

Last modified Jun 25, 2010

Submitted May 11, 2010

Error 5030: PixTools/View: Decompression library not available.

A user imports an image file into PaperFlow, and receives the following error message: Error 5030: PixTools/View: Decompression library not available.

Filed under 7.84, PaperFlow™

Last modified Jun 25, 2010

Submitted May 11, 2010

Error 4500: Not Enough Memory

A user attempts to scan or import documents into PaperFlow and receives the following error: Error 4500: Not enough Memory.

Filed under 7.84, PaperFlow™

Last modified Jun 25, 2010

Submitted May 11, 2010

What image file formats can be imported into PaperFlow?

PaperFlow only allows specific image file formats to be imported.

Filed under 7.84, PaperFlow™

Last modified May 11, 2010

Submitted May 11, 2010

Error -7430: The Central Database appears to be marked as

This error is thrown when a user launches PaperFlow and before the login screen is displayed. PaperFlow is attempting to access the Central Database but the current Windows user does not have adequate permissions to access the DSICP32.MDB file.

Filed under 7.84, PaperFlow™

Last modified Jun 25, 2010

Submitted Apr 13, 2010

Unable to locate dongle key

You receive a message stating: Unable to locate dongle key when attempting to launch PaperFlow after attaching the PaperFlow USB or Parallel dongle key.

Filed under 7.84, PaperFlow™

Last modified Oct 27, 2009

Submitted Oct 27, 2009

Error 4513: Invalid Access Rights when running post processing

You receive a message stating: Error 4513: Invalid Access Rights when attempting to run a post process in PaperFlow

Filed under 7.84, PaperFlow™

Last modified Apr 16, 2010

Submitted Oct 27, 2009