Product: PaperVision® Enterprise

Does the PaperVision Enterprise website need to be upgraded when installing version R80?

When upgrading an existing PaperVision Enterprise installation to version R80, does the website need to be upgraded at the same time?

Filed under PaperVision® Enterprise, R80

Last modified May 31, 2017

Submitted May 28, 2015

Configuring Mozilla Firefox to use the Authentication Gateway

When accessing the Authentication Gateway from Mozilla Firefox, a user is prompted to enter their Windows credentials every time.

Filed under PaperVision® Enterprise, R75

Last modified June 21, 2017

Submitted Dec 09, 2014

ImageGear.Web.Ui.ImGearHttpException: Unable to load the specified image

When attempting to view documents using the Browser-Based Viewer, users receive the following error:
The following error(s) occurred!
ImageGear.Web.Ui.ImGearHttpException: Unable to load the specified image.

Filed under PaperVision® Enterprise, R75

Last modified October 13, 2017

Submitted Dec 09, 2014

How to print background images when printing E-Forms

When printing an E-Form that contains a background image using either the BBV or PVWA, the background image may be missing while text and data used to populate the form prints successfully.

Filed under PaperVision® Enterprise, R77

Last modified June 2, 2017

Submitted Dec 09, 2014

How to add the PaperVision.net Integrator program to the Startup folder for Windows 7 Operating Systems.

Add the PaperVision.net Integrator to the Startup folder on Windows 7 so it will automatically start when the computer starts.

Filed under PaperVision® Enterprise, R71.1

Last modified October 12, 2017

Submitted Mar 03, 2014

Email documents that include .PDF attachments may display differently when viewed using the PaperVision Document Viewer plug-in.

When viewing an email that includes a .PDF attachment, the .PDF may display differently than it would if it were viewed in Adobe.

Filed under PaperVision® Enterprise, R74, R74.4, R74.5, R75, R75.3, R76, R77, R78, R79, R79.2, R80, R81, R82, R82.4

Last modified May 31, 2017

Submitted Mar 03, 2014

How to Configure Anti-Virus software with PaperVision Enterprise and Microsoft SQL Server

In some scenarios anti-virus software (AVS) may inhibit the proper functioning of PaperVision Enterprise and Microsoft SQL Server. The purpose of this article is to provide general guidance on excluding directories from AVS scanning in order to avoid potential conflicts.

Filed under PaperVision® Enterprise, R76

Last modified June 1, 2017

Submitted Dec 03, 2013

User is prompted with “PaperVision Web Assistant Not Found” message when using Firefox

When using the Firefox browser with PaperVision Web Assistant, the user is prompted that the PaperVision Web Assistant was not found, even though the user has in fact installed this component.

Filed under PaperVision® Enterprise, R76

Last modified Jul 09, 2013

Submitted Jun 14, 2013

PaperVision Web Assistant Silent Install

This article describes how to silently install the PaperVision Web Assistant document viewer. This is useful for System Administrators that want to deploy the application to multiple client computers with no user intervention. Note that different versions require additional pre-requisite installations, as noted below.

Filed under PaperVision® Enterprise, R76

Last modified Dec 14, 2015

Submitted Jun 14, 2013

Hotkeys for Next Document (Ctrl + N) and Textual Notes (Ctrl + T) do not work in Google Chrome when using the Browser-Based Viewer

Google Chrome already has hotkeys assigned for Ctrl + N and Ctrl + T, which prevents the PaperVision hotkeys from functioning. To take advantage of the hotkeys built into the Browser-Based Viewer, Chrome must be launched in application mode.

Filed under PaperVision® Enterprise, R76

Last modified June 1, 2017

Submitted Jun 14, 2013