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PaperVision® Capture

PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.

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76 articles found
When setting up an export for the ImageSilo/PVE XML data group format, how should the Company ID and Company Name be configured to avoid duplication of data group ID numbers?

By default when using the Nuance Full-Text step each PDF that is generated can only contain 500 pages. The following steps can be used to increase the maximum number of pages that each PDF can hold beyond 500 pages.

In PaperVision Capture, batches appear to be not transmitting from the Operator Console, and Application Event logs contain “Unable to read Packet Header” errors.

When configuring match and merge index fields using a text file that includes dates, currency or decimal data you can configure how data is formatted by creating a schema information file (Schema.ini) in the same directory where the text file resides.

After selecting the scanner in PaperVision Capture’s Scanner Settings, one of the following errors is displayed: Unable to initialize scanner: Scanner hardware problem, check scanner and paper feeder. Unable to initialize scanner: Can’t locate SCSI device; check cable and power.

When batches are scanned into Capture, overtime the responsiveness and performance may slow down if scanning in Color at higher DPI settings (e.g. Color Duplex Images at 600DPI) or even when continuously scanning for long periods of time (e.g. 18 continuous hours).
This behavior is due in part to how and when .NET reclaims memory in both PaperVision Capture and PaperFlow. By default, .NET’s garbage collection process (also known as gcCollect) is enabled and set to run every 5 minutes (300 seconds) to reclaim memory no longer being used.
When scanning some very large images or when scanning for long periods of time, it may be necessary to run this process more or less frequently to ensure optimal scanning performance.


This article explains how to use priority settings in PaperVision Capture Enterprise to effectively manage batch processing and to maximize operator productivity.

When launching either the PaperVision Capture Admin Console or Operator Console, it takes more than a few seconds to display the login window, and it takes up to a minute to log in to the console.

When a user attempts to create a new batch in the PaperVision Capture Operator Console a message that states there are no available licenses is displayed. This may happen when using Named licenses even if the licenses have been authorized and assigned to a specific machine.

When running match and merge against a delimited file in PaperVision Capture, a user receives the message “No Matches Found” even though matches do exist. This issue occurs when a field contains values that are all numbers as well as values that are numbers and letters mixed.

76 articles found