Product: PaperVision® Capture

[DBNETLIB][ConnectionOpen (Invalid Instance()).]Invalid Connection or [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied

When configuring Match and Merge to connect to a Named SQL Server Instance or using a non-standard port, a user receives one of the following errors: [DBNETLIB][ConnectionOpen (Invalid Instance()).]Invalid Connection or [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

Filed under PaperVision® Capture, R70.7

Last modified Feb 24, 2020

Submitted Jun 06, 2010

How To Import PaperVision Capture Batch Statistics into Microsoft Excel 2007

The customization and filtering capabilities of Microsoft Excel can easily augment the functionality available in PaperVision Capture. This article demonstrates a simple way to import batch statistics into Microsoft Excel 2007.

Filed under PaperVision® Capture, R70.7

Last modified Feb 24, 2020

Submitted May 28, 2010

Unknown Error Code = {0} When Attempting to Open a Batch

A user logs into the Operator Console and attempts to take and open a batch, and receives the following error: Unknown error code = {0}.

This error may occur because the Master Batch Path to where this batch resides has been changed in the Admin Console, but the batch has not been moved to the updated Master Batch Path. Essentially, the Operator Console is looking for the batch in the new location, but it doesn’t exist.

Filed under PaperVision® Capture, R70.7

Last modified Feb 24, 2020

Submitted May 27, 2010

LaserFiche.xml Export directory is empty, but no errors are generated.

The Custom Code step is running the LaserFiche.xml export template, which is not modified from its default. The root path for the export folder does exist, however no files are populated. In the Batch Management Window, the job is showing “Not Owned”, but still in the Custom Code step.

Filed under PaperVision® Capture, R70.6

Last modified Feb 24, 2020

Submitted May 12, 2010

Cannot Create a Batch; No available Jobs for Entity 1.

A user logs in to the Capture Operator Console and tries to create a new batch, but receives the following error message: Cannot Create a Batch; No available Jobs for Entity 1.

Filed under PaperVision® Capture, R70.6

Last modified Feb 24, 2020

Submitted May 11, 2010

Failed to Deserialize Job From Disk

When a user tries to import a custom code XML file into PaperVision Capture as a job they receive the following error: Failed to Deserialize Job from Disk.

Filed under PaperVision® Capture, R70.6

Last modified Feb 24, 2020

Submitted Apr 29, 2010

Scanning different sizes of paper within the same document

A document may contain pages with different sizes. The user wants to scan all pages based on the original size of the documents in one scanning process.

Filed under PaperVision® Capture, R70.6

Last modified Feb 24, 2020

Submitted Apr 23, 2010

ASCII with Images export only creates grayscale images as JPEGS and not TIFF images

When exporting grayscale images out of a PaperVision Capture job, image files are in JPEG format instead of TIFF format.

Filed under PaperVision® Capture, R70.6

Last modified Feb 24, 2020

Submitted Apr 22, 2010

How to configure a Capture job to index a value, insert a document break, and delete the barcode page

This article outlines the basic settings required to enable a job step to insert a document break, index a value, and then delete the page. This is typically configured when using barcode header sheets.

Filed under PaperVision® Capture, R71.1

Last modified Apr 13, 2010

Submitted Apr 13, 2010

The SetScanDate script populates the ScanDate index field with the incorrect time

When using the SetScanDate custom code script, the date is correct but the time is several hours off. This is due to the fact that the document creation time is stored using Coordinated Universal Time (UTC), which is the same as Greenwich Mean Time (GMT).

Filed under PaperVision® Capture, R70.6

Last modified Feb 24, 2020

Submitted Apr 13, 2010