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PaperVision® Capture
PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.
This error may be seen in the Windows Application Event log. This article explains how to identify and resolve possible root causes.
Example of error:
Timestamp: 6/9/2009 4:44:13 PM
Message: Failure to complete operation: SUBMIT BATCH, Error BatchTimestamp - Batch time stamp.
Category: Application
EventId: 5367
Severity: Error
Machine: MY-MACHINENAME
OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
Application Domain: DSI.PVECommon.PVProcWork.exe
Process Id: 5332
Process Name: C:\Program Files\Digitech Systems\PaperVision Capture\DSI.PVECommon.PVProcWork.exe
Win32 Thread Id: 5148
Thread Name:
Users must install SQL Server and create a database before using PaperVision Capture. When attempting to create a database in SQL Server for the first time, users may encounter an error stating CREATE DATABASE permission denied in database ‘master.’ This error is caused by a lack of administrative permissions for the user.
This error can be generated by the Data Transfer Agent service when attempting to transmit batches to a PaperVision Capture Server that uses a different Windows Regional Setting than the machine transmitting the batch.
Example of error:
A common example of this issue appears when a client machine is using a Regional Setting of English (Canada) and the server is using English (United States). The root cause is the date/time format of English (United States) is MM/DD/YYYY and the English (Canada) date/time format is DD/MM/YYYY.
Application Event 100
ExceptionType:System.FormatException
Message:String was not recognized as a valid DateTime.
Data:System.Collections.ListDictionaryInternal
TargetSite:System.DateTimeParse
ApplicationDomain:DSI.DataTransferAgent.Service.exe
ProcessName:C:\ProgramFiles\DigitechSystems\PaperVisionCapture\DSI.DataTransferAgent.Service.exe