Product: PaperVision® Capture | Version: R70

Event ID: 100, Message: RecAPI.kRecLoadImg Error: IMG_SIZE_ERR

When performing Nuance full-text OCR processing in PaperVision Capture, you may receive this error in the Windows Application Event log.

Example of error:
Timestamp: 12/30/2009 3:59:27 PM
Message:
Exception Information Details:
======================================
Exception Type: System.Exception
Message: RecAPI.kRecLoadImg Error: IMG_SIZE_ERR
Data: System.Collections.ListDictionaryInternal
TargetSite: Void a(System.String)
HelpLink: NULL
Source: DSI.Capture.Business

Filed under PaperVision® Capture, R70

Last modified Jan 22, 2010

Submitted Jan 22, 2010

How To Configure an Automated SetScanDate field in a Job Step

This article outlines the minimum steps required to configure a job that automatically adds a scan date value to an index field named ScanDate.

Filed under PaperVision® Capture, R70

Last modified Jan 20, 2010

Submitted Jan 20, 2010

How to grant Log on as a service rights in Windows

In order for the services in PaperVision Capture to work properly, the Windows login used for the service(s) must be granted ‘Log on as a service’ rights. This article covers this procedure for all supported versions of Windows.

Filed under PaperVision® Capture, R70

Last modified Jan 04, 2010

Submitted Jan 04, 2010

How to assign a Named license to a specific workstation in PaperVision Capture

PaperVision Capture has both named licenses and concurrent licenses. Named licenses are assigned to a specific workstation on the network.

Filed under PaperVision® Capture, R70

Last modified Jan 04, 2010

Submitted Jan 04, 2010

Event 100: Access to the path '\\your\share\path\' is denied.

When a PaperVision Capture service does not have adequate permissions to a path, an error titled “Event 100: Access to the path ‘\\your\share\path’” is generated.

Example of an Access error from the Windows Event Viewer:

Log Name: Application
Source: PaperVision Process Worker
Date: 1/4/2010 10:04:44 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CAPTURESERVER
Description:
Timestamp: 1/4/2010 4:04:44 PM
Exception Type: System.UnauthorizedAccessException
Message: Access to the path '\\CAPTURESERVER\exports\Export1\persist.xml' is denied.

Filed under ImageSilo®, PaperVision® Capture, R70

Last modified Jan 04, 2010

Submitted Jan 04, 2010

Event ID 5402: Failure Compiling/Executing Custom Code.

When a custom code step encounters a problem, the process worker will usually generate a sequence of related errors that can be found in the Windows application event log. Identifying the sequence is helpful in understanding the problem since the first errors tend to be the most descriptive and closest to the origin of the problem.

Filed under PaperVision® Capture, R70

Last modified June 21, 2017

Submitted Dec 31, 2009

Modifying the DateTime formatting strings in PaperVision Capture

The .NET DateTime format specifiers can be used in PaperVision Capture. Below is an example of how to specify a custom DateTime Format that includes milliseconds.

Filed under PaperVision® Capture, R70

Last modified June 21, 2017

Submitted Dec 15, 2009

Batch stuck in transmission due to shutting down computer before the batch is fully transitioned

A user has submitted a batch using the PaperVision Capture Operator Console and then the user shuts down their machine before the batch can complete the transition to the master batch path. This issue can also happen if there is a sudden loss of power that causes the client machine to reboot while a batch is in transition.

Filed under PaperVision® Capture, R70

Last modified Dec 11, 2009

Submitted Dec 11, 2009

Batches are not processing after creating and submitting a new Batch

When batches are not processing In the PaperVision Capture Admin console and there is a batch stuck in “Automated Processing” status. There are no event log errors in the Windows Event Viewer and there is a “SUBMIT BATCH” entry in the Maintenance Queue that is not being processed.

Filed under PaperVision® Capture, R70

Last modified Dec 10, 2009

Submitted Dec 10, 2009

Unable to initiate PVE Database when wanting to connect to PaperVision Capture using SQL Server Authentication

When attempting to connect to the SQL Server database using the PaperVision Capture Setup Tool for the first time and wanting to use SQL Server Authentication you receive the message: Unable to initiate PVE Database.

Filed under PaperVision® Capture, R70

Last modified Dec 10, 2009

Submitted Dec 10, 2009