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PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.
When performing Nuance full-text OCR processing in PaperVision Capture, you may receive this error in the Windows Application Event log.
Example of error:
Timestamp: 12/30/2009 3:59:27 PM
Message:
Exception Information Details:
======================================
Exception Type: System.Exception
Message: RecAPI.kRecLoadImg Error: IMG_SIZE_ERR
Data: System.Collections.ListDictionaryInternal
TargetSite: Void a(System.String)
HelpLink: NULL
Source: DSI.Capture.Business
When a PaperVision Capture service does not have adequate permissions to a path, an error titled “Event 100: Access to the path ‘\\your\share\path’” is generated.
Example of an Access error from the Windows Event Viewer:
Log Name: Application
Source: PaperVision Process Worker
Date: 1/4/2010 10:04:44 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CAPTURESERVER
Description:
Timestamp: 1/4/2010 4:04:44 PM
Exception Type: System.UnauthorizedAccessException
Message: Access to the path '\\CAPTURESERVER\exports\Export1\persist.xml' is denied.
When a custom code step encounters a problem, the process worker will usually generate a sequence of related errors that can be found in the Windows application event log. Identifying the sequence is helpful in understanding the problem since the first errors tend to be the most descriptive and closest to the origin of the problem.
A user has submitted a batch using the PaperVision Capture Operator Console and then the user shuts down their machine before the batch can complete the transition to the master batch path. This issue can also happen if there is a sudden loss of power that causes the client machine to reboot while a batch is in transition.