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Failed to AppendDocument to empty batch: Exception error occured when attempting to mark a new document. Msg = Field 'Modified By [SYSTEM]' does not exist

The Export Locking/Counter path is used by the PaperFlow export process to track the output created from the PaperFlow and PVE/ImageSilo XML exports. The incrementing data group ID is tracked which prevents PaperFlow from duplicating data group ID numbers during the export process.

Data group ID numbers must always be unique to prevent data from being overwritten when imported into PaperVision Enterprise/ImageSilo.

When multiple PaperFlow workstations export batches using shared jobs, those workstations must use a shared export locking path. Additionally, if different jobs (i.e. not shared) are configured to use the same Company/Department Name and Company/Department ID, those workstations also must use a shared export locking path.


When selecting Open Batch in PaperFlow, a yellow warning icon is displayed next to the Path of one or more batches as shown below.

When importing certain PDF files into a PaperFlow batch, the PDF may not be imported nor display an error message. This is due to the PDF using an “advanced” format, such as certain textual-based PDF’s. (NOTE: image-only PDF’s generally do not fall into this “advanced” category.)

Any value that contains a leading zero when used in a .csv file is stored as text because these values when stored as integers would remove the leading zeros. (i.e. 0608 would display as 608).

When setting up an export for the PaperFlow data group format, how should the Department ID and Department Name be configured to avoid duplication of data group ID numbers?

When setting up an export for the ImageSilo/PVE XML data group format, how should the Company ID and Company Name be configured to avoid duplication of data group ID numbers?

This article explains how to configure additional detail logging options for PaperFlow versions R76 and above. Refer to Appendix B in the PaperFlow User Guide for more information on configuration settings.

Users may receive this error when attempting to export a PaperFlow data group.

When attempting to scan into PaperFlow, a user receives the following message: Error -2147216990: File not found.

94 articles found