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PaperVision® Capture

PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.

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80 articles found
This article will cover how to reinitiate the PaperVision Capture setup tool after installation is complete.

Enabling encryption for the Data Transfer Agent service connection to the Gateway Server.

Licenses are required to process this job step. Not all license(s) are available.

Due to security concerns, Google Chrome removed the ability to always open applications when clicking links which use protocols registered by those applications.

"Error: Invalid Access Credentials – Unable to access the email account. Please check your access credentials and account permissions." when configuring Native Docs with Microsoft Office 365 Emails

Batches Stuck in Transmission on Single Operator Console

Batches submitted from a single operator’s workstation may go into an ‘In Transmission’ state and stay there while other workstations are transmitting batches without any issues. The following article will go over troubleshooting steps to resolve batches stuck in this state.


When using Multi-Page view in the PaperVision Capture Operator Console, a delay is noticed when scrolling through pages. This delay becomes more noticeable as the number of pages displayed increases.

When attempting to validate or activate a job in PaperVision Capture, the following validation error is displayed: All paths leading from start steps must be valid (1 exists, none are valid)

PaperVision Capture Forms Magic processing is not supported on a Windows Server acting as a Domain Controller, and no Forms Magic Project settings can be accessed in the Admin Console.

When clustering certain PDFs files in Forms Magic, after clicking Start Clustering the following error is returned “There was an image that caused OCR processing to fail”.

80 articles found