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PaperVision® Capture

PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.

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This article explains how to use priority settings in PaperVision Capture Enterprise to effectively manage batch processing and to maximize operator productivity.

When launching either the PaperVision Capture Admin Console or Operator Console, it takes more than a few seconds to display the login window, and it takes up to a minute to log in to the console.

When a user attempts to create a new batch in the PaperVision Capture Operator Console a message that states there are no available licenses is displayed. This may happen when using Named licenses even if the licenses have been authorized and assigned to a specific machine.

When running match and merge against a delimited file in PaperVision Capture, a user receives the message “No Matches Found” even though matches do exist. This issue occurs when a field contains values that are all numbers as well as values that are numbers and letters mixed.

A useful feature of PaperVision Capture is the ability to receive an email notification from a PaperVision Capture service when the service encounters an error. By default, these errors are written only to the Windows event log, but with email notification enabled, users can also be directly notified of problems in their PaperVision Capture environment.


If the PaperVision Capture Windows services fail to install during initial installation, and you subsequently attempt to install the services manually, you may receive the following error: Input string was not in a correct format

When attempting to import certain PDF files into a PaperVision Capture batch, the files are not imported, and no error message is displayed. This is due to the files using an “advanced” PDF format, such as certain text-based PDFs. (Note: image-only PDFs generally do not fall into the advanced PDF category.)


A job is configured to export a batch of images and full-text data to an XML data group. Once the job has finished processing and the export created, the export contains only text files in the output directory. No image files are present.

By default the VRS Virtual ReScan icon is not displayed in the Windows system tray while scanning in PaperVision Capture. The following steps describe how to display the Virtual ReScan icon in the system tray while scanning.

When importing pages or using a scanner to scan images into a batch, all of the pages are scanned (or imported); however none of the images from the batch are displayed in the scanning window.

80 articles found