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PaperVision® Capture

PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.

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80 articles found
A user logs in to the Capture Operator Console and tries to create a new batch, but receives the following error message: Cannot Create a Batch; No available Jobs for Entity 1.

When a user tries to import a custom code XML file into PaperVision Capture as a job they receive the following error: Failed to Deserialize Job from Disk.

A document may contain pages with different sizes. The user wants to scan all pages based on the original size of the documents in one scanning process.

When exporting grayscale images out of a PaperVision Capture job, image files are in JPEG format instead of TIFF format.

This article outlines the basic settings required to enable a job step to insert a document break, index a value, and then delete the page. This is typically configured when using barcode header sheets.

When using the SetScanDate custom code script, the date is correct but the time is several hours off. This is due to the fact that the document creation time is stored using Coordinated Universal Time (UTC), which is the same as Greenwich Mean Time (GMT).

This error may be seen in the Windows Application Event log. This article explains how to identify and resolve possible root causes.

Example of error:

Timestamp: 6/9/2009 4:44:13 PM
Message: Failure to complete operation: SUBMIT BATCH, Error BatchTimestamp - Batch time stamp.
Category: Application
EventId: 5367
Severity: Error
Machine: MY-MACHINENAME
OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
Application Domain: DSI.PVECommon.PVProcWork.exe
Process Id: 5332
Process Name: C:\Program Files\Digitech Systems\PaperVision Capture\DSI.PVECommon.PVProcWork.exe
Win32 Thread Id: 5148
Thread Name:


An Out of Memory exception can be thrown in the PaperVision Capture Administration Console when users attempt to browse through Batch Management or Maintenance Logs. This is caused by a large number of items in these lists.

This error indicates a communication failure between client and server. This article provides a general outline for addressing the potential root causes.

Users must install SQL Server and create a database before using PaperVision Capture. When attempting to create a database in SQL Server for the first time, users may encounter an error stating CREATE DATABASE permission denied in database ‘master.’ This error is caused by a lack of administrative permissions for the user.


80 articles found