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PaperVision® Capture

PaperVision Capture brings an unprecedented level of efficiency and power to information capture. Work with everything, implement any custom process you want and track any statistic you need.

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76 articles found
When configuring the PaperVision Capture Gateway Server, the NETSTAT command can quickly determine if a port is already in use.

PaperVision Capture has both named licenses and concurrent licenses. Named licenses can be assigned to a specific workstation or automation service instance on the network.

You can configure the PaperVision Capture Setup Tool to control the number of simultaneous automation processes on a single workstation or server.

When performing Nuance full-text OCR processing in PaperVision Capture, you may receive this error in the Windows Application Event log.

Example of error:
Timestamp: 12/30/2009 3:59:27 PM
Message:
Exception Information Details:
======================================
Exception Type: System.Exception
Message: RecAPI.kRecLoadImg Error: IMG_SIZE_ERR
Data: System.Collections.ListDictionaryInternal
TargetSite: Void a(System.String)
HelpLink: NULL
Source: DSI.Capture.Business


This article outlines the minimum steps required to configure a job that automatically adds a scan date value to an index field named ScanDate.

When attempting to create a new batch, you receive the message: You cannot create a batch because you do not have access to any job start steps.

In order for the services in PaperVision Capture to work properly, the Windows login used for the service(s) must be granted ‘Log on as a service’ rights. This article covers this procedure for all supported versions of Windows.

PaperVision Capture has both named licenses and concurrent licenses. Named licenses are assigned to a specific workstation on the network.

When a PaperVision Capture service does not have adequate permissions to a path, an error titled “Event 100: Access to the path ‘\\your\share\path’” is generated.

Example of an Access error from the Windows Event Viewer:

Log Name: Application
Source: PaperVision Process Worker
Date: 1/4/2010 10:04:44 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CAPTURESERVER
Description:
Timestamp: 1/4/2010 4:04:44 PM
Exception Type: System.UnauthorizedAccessException
Message: Access to the path '\\CAPTURESERVER\exports\Export1\persist.xml' is denied.


When a custom code step encounters a problem, the process worker will usually generate a sequence of related errors that can be found in the Windows application event log. Identifying the sequence is helpful in understanding the problem since the first errors tend to be the most descriptive and closest to the origin of the problem.


76 articles found